| HP MKRepl CLJ4700 Transfer Kit SVC - Color LaserJet 4700 - Per event Maintenance Kit Replacement service for transfer kit - commercial printers only.Next bus day onsite response |
| Description |
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| In order to properly maintain the printer and print quality, you need to replace your maintenance kits on your HP LaserJet and DesignJet printers when the display panel alerts you that it is necessary.
The HP Maintenance Kit Replacement Service offers a quick and professional service by HP-trained technicians.
When you call the HP Customer Care Call Centers, we will provide you with a fixed-fee, easy-to-implement option of having HP perform the service.
After you schedule the service with HP, an HP-trained technician will replace the kit, clean the printer, and provide you with a checklist of performed actions designed to maintain the print quality.
| | Replacement of maintenance kit and cleaning of printer by an HP-trained technician | | Convenient onsite service | | Per-incident service fee |
| - The benefits of deploying the HP Maintenance Kit Replacement Service include:.
Access to an HP-trained technician for the purpose of properly maintaining the HP printer. Timely, convenient service scheduling. One fixed fee.
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Service and Support provided by:
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Hewlett Packard
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Customer Service:
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Technical: 800.334.5144
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Compatibility
This product is compatible with the following HP hardware:
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| Service Eligibility | The Customer must have HP LaserJet and/or HP Design jet printers that have maintenance kits available. Please contact the HP Customer Care Call Center agents for a current list of products covered. | | Service Features | An HP-trained technician travels to your site and provides all labor, parts, and materials necessary to replace your maintenance kit and clean your printer. HP may use re-manufactured parts that are equivalent to new in performance; replaced parts become the property of HP. The repair commitment is complete on your printer when the technician replaces the maintenance kit and successfully prints a test page. Note: the printer must be operating properly before the kit can be installed (see Limitations). HP Customer Care Call Center will schedule the service during normal business hours (8:00 a.m.-5:00 p.m.) at the Customer's convenience. No monthly service contracts; Customer pays only when service is needed | | Shelf life | Any repair beyond the replacement of the maintenance kit; should the Customer's printer need any additional part replacements there will be a separate charge for this service. Maintenance kits for HP Design jet printers can only be replaced by authorized HP technicians. | | Travel Zone | The price of the service includes travel to the Customer location provided that it is a reasonable distance from an authorized HP service center. The response time varies depending on the distance from an authorized service center. Note: Travel coverage in non-U.S. locations may vary. |
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| Service Limitations | Any repair beyond the replacement of the maintenance kit; should the Customer's printer need any additional part replacements there will be a separate charge for this service. Maintenance kits for HP Design jet printers can only be replaced by authorized HP technicians. | | Customer Responsibilities | Allow HP full and unrestricted access to all locations where the service is to be performed Ensure that the printer to be serviced is working properly before an HP technician arrives to replace the maintenance kit |
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Compatibility
This product is compatible with the following HP hardware: